Hi there!
No photos from me today!
The rain returned so I did some other things.
I did get back out to Spotlight and picked up the last packs of that green yarn as my niece Emma has expressed interest in having a similar cardigan made. (And because I am an awesome Aunty I am going to do it, I’ll get her to add it to my points tally because I am fully expecting her to help Jeff and I out when we are old and senile since we don’t have kids haha)
I finished the cardigan tonight!! I am so pleased with myself – its taken less than a week (helps when you don’t get distracted making other things). It still needs buttons which I won’t hurry about – I want to find the right ones for it. I’ll probably make some pockets for it too, but for now, its wearable. Its pretty heavy too… I think about 2 kgs, but its amazingly snug and I can’t wait to go out tomorrow and prance about town in it!!
Will get some snaps taken in the light to show you soon.
And we still have no phone and proper internet connection.
I braved getting back to their (not so) help(ful) chat line with Agent #10 and gave them my case number and all the details that I have to repeat every time and re emphasised that we did NOT have a mobile phone. According to the 4th agent I was messaging on Thursday last week it was put into the notes in bold type.
Whats the first question? What is your best contact number?
Its not that hard is it?
I answer “Since Telstra cut us off we have no phone – no landline and we do not own a mobile phone” (For the squillionth time)
Next question… “There is this mobile number associated with your account, is it active?”
Happily for the agent, we were typing not actually talking on a phone because I might have said a ‘few’ rude words at that point. (I couldn’t help it… they burst forth!)
Was time to break out the CAPS LOCK again to emphasise in no uncertain terms that We. Have. No. Mobile. Phone.
Oh, says agent. That must be frustrating (you have no idea…) but it would be so much more convenient for out specialist team to be able to call you!
(This is me starting to twitch)
Yep… sorry to inconvenience you. Like because not having our service for a couple of weeks is not inconvenient for us at all!!!!
I will bet my bottom dollar that I will not hear a thing despite all the new set of promises made today until I contact the help line again and go through all this again and train a new agent into accepting our lack of mobile phone status.
I think getting our phone service back might be quicker if I just sign up with a new carrier. The only thing is, the cost is something I don’t really want to have to bear right now.
Oh well… first world problems!! It actually amuses me how completely incompetent one of the largest communications companies in Australia actually is.
It is a pain, but happily, since I am not welded to phones and we have limited internet access, its not the be all and end all.
(But boy oh boy once the phone is back the billing team is going to get a call from me!!)
Anyway, time to chuck another log on the fire to see if it will burn over night for me, and get to bed!
Hope your Monday starts fantastically!
Cheers
So, what you are saying then – is that you do NOT own a mobile phone??
(just joking – this one had me laughing!)
Hope you have a nice week 🙂
hahaha – cheeky!! It is a bit tragically funny though! You have a lovely week too!!
Love your first world comment. Think most everyone can sympathize with your frustration! My issue is with Microsoft and their constant upgrades. While an upgrade helps most with the new bells and whistles, they wreck havoc with my very small consulting business which is run over the net. Once spent so much time climbing the tech ladder that I ended up with the name and personal office phone number of a tech who actually stated that I found issues with their upgrade that no one else had found. We worked together over a course of a week to find a work around which I’m still using.
So, I’m really feeling your pain way over here in the states.
Ahhh – so frustrating isn’t it? I can deal with a few hiccoughs here and there. Thats to be expected. But when you waste so much of your time to sort out issues that the company has created… well, its like banging your head against a brick wall! I hope your tech issues are going smoothly. I’ll give Telstra until Wednesday before I go back to argue with a new agent about my lack of mobile phone – oh and see if they can actually tell me when they are reconnecting our service! lol have a lovely day!!